Apple apologizes to Chinese consumers, revamps service

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    Anonymous

    Technology News

    A visitor tries an iPhone at an Apple store in BeijingBy Terril Yue Jones and Poornima Gupta BEIJING/SAN FRANCISCO (Reuters) – Apple Inc Chief Executive Tim Cook apologized to Chinese consumers on Monday and altered iPhone warranty policies in its No. 2 market after more than two weeks of condemnation in the state-run media of its after-sales service. From China Central Television to the People's Daily newspaper, government-controlled media outlets bashed the world's largest technology corporation for its “arrogance,” protesting among other things that its current one-year service warranty was far shorter than in other markets. …


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